Generally higher tier call centers with US customer support can get you better deals. We’ve found that different call centers have different promotions. Spectrum promotions refresh on a biweekly basis although they can change at random times depending on the competitive dynamics of the cable/internet market you live in. Whatever offer that Spectrum first gives, you should always ask if they can check again to see if they have any additional offers. Take the deal if it’s big enough and good enough for the work that you’ve already put in.īut in our experience, Spectrums’ first offer is not their best offer.
Once the agent has enough time, they’ll let you know what deals they have available to help you. Negging Spectrum works well for getting the best deal. You got ads for better deals from competitors too. The best answer in these instances is usually you’re looking to save money. They’ll often ask why you’re looking to lower your Spectrum bill and why you don’t like the service. They’ll need some time but they’ll pull packages up of plans that they can change you to. The way it works is that when you talk to these agents you need to ask them to see if there are ways you can save on your Spectrum bill. You can lower your bill while keeping the same or better levels of service. When you chat or call the regular support line for Spectrum, these agents will usually just try to downgrade you. You can chat with Spectrum at or call them at (833) 267-6094 or (866) 892-0019.įor maximizing the savings on your bill, we recommend calling the Spectrum loyalty department at (866) 892-0019. They’ll let you know what plans are available for you. To get these Spectrum offers as an existing customer, you’ll need to talk to a Spectrum customer support agent. If you’d like a lifetime discount, change or downgrade your plan to one that has a lower rate.
Spectrum rarely provides lifetime discounts on their plans. Most of these promotions are for 12 months with Spectrum sometimes only giving a promotion for 6 months. It all depends on what plans and services you’re on with Spectrum. These monthly savings can range from $5 a month to as much as $200+ a month. Start Saving Existing Customer Spectrum Promotionsīased on our data, the average monthly savings from Spectrum promotions for existing customers is $26.63.
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